attorneyzuloo.blogg.se - Isnap sacramento

#Isnap sacramento software#
#Isnap sacramento windows 7#
#Isnap sacramento professional#

Offer general IT support for Windows, Macs, Linux.Work with our customers in various ways to make sure they are ultimately successful!.iSnap extends Snap, an online, bock-based programming environment designed to make programming more powerful and accessible to novices. Proactive support, monitor the health of our network of devices and work with customers to make sure their unit is operational. Welcome to the iSnap demo iSnap is a data-driven, intelligent tutoring system for block-based programming, offering support such as hints, feedback and curated examples.Able to periodically take calls off hours and during weekends.

Provide product and services training to new and existing customers.

Build training material, create videos, write/maintain articles and documentation for our knowledge base.

Customer satisfaction: how the customer ‘feels’ about the support provided to them.

Resolution time: how long it took to resolve the issue.

Initial response time: how quickly are we responding to customers.

Provide world-class 1st and 2ndlevel customer phone support for our product, services, network/internet connectivity, and general computing.

Work closely with the manufacturing team to maintain a high level of quality and development improvements for our physical products.

Remember that these are ‘self-service’ devices, often not in the reach of a technician, so quality is key. Control the process of testing, staging, deployment.

Responsible for the quality of every release.

#Isnap sacramento windows 7#

Environments include Windows 7 and Linux platforms. Upon every release, testers are expected to understand the changes, ask the right questions, and write/perform test cases around new features.

We are quick and agile in our development cycle.

To learn more about iSnap, visit Ultimately we are looking for people that understand what it takes to build a successful company, and have the tenacity to make it happen!

#Isnap sacramento professional#

For those motivated self starters looking for a serious challenge, a professional environment to push their skills, and want to do something that touches millions of people, please send your resume to: Along with your resume, provide a brief summary of why you want to work at iSnap and why you would be a good fit.

If you are looking for a comfortable 9 to 5, please do not waste either of our time. You will be working closely with the co-founders of iSnap and a small, cross functional team. You will also be expected to build systems and processes around QA and customer support to improve and optimize the system for yourself and others.

#Isnap sacramento software#

We believe that software testing and support goes hand in hand the better the software, the less support we will need to offer. Our research emphasizes practical methods that can scale to new classrooms and contexts, without placing additional burden on instructors.ISnap is growing fast as a premiere social presense/marketing company and is looking for someone with a knack for breaking software systems, able to provide world-class customer support, and can help with in-house IT. We believe that every student should be able to learn computing with the support they need to be successful, working on projects that match their values and interests. With a focus on computing education, our goal is to reimagine programming environments as adaptive, interactive systems that help students to pursue learning goals that are meaningful to them. Thomas Price, works to develop learning environments that automatically support students with AI and data-driven help features.

The Help through INTelligent Support (HINTS) Lab, directed by Dr.